Joan Haskins, a Vocational Rehabilitation Counselor with Paralyzed Veterans of America’s employment program, PAVE, first met PVA member John in 2014 at a hiring event in Boston. John is an Army veteran who had hoped to make the military a career, but he was not able to continue with his service due to several unmanageable disabilities. At the time, John was attending the University of Massachusetts in Boston working on a Master’s in Human Services.

Joan provided significant support, including evaluating John’s skills and referring him to partner organizations, while he was in school. This support included helping John find work as a Housekeeping Aide at the Jamaica Plains VA Medical Center while he finished his degree. In late 2016, John was ready for a new challenge and, with Joan’s help, applied for and was selected as a Medical Support Assistant, a significant promotion.

Most recently, John was ready to try a new challenge and targeted the position of Administrative Officer on Duty (AOD) at a local VA medical system. He again requested Joan’s help in ensuring he not only had the qualifications, but also that his qualifications were appropriately highlighted on his application packet. Thanks to her help and his diligence in pursuing meaningful opportunities, John secured the AOD position in late November 2018.